Frequently Asked Questions
Kits & Sequences
Each kit comes with everything you need for a synchronized holiday light show:
- Pre-programmed lighting sequences
- Weather-rated controllers and electronics
- Durable props and accessories
- Cables, mounting hardware, and a step-by-step setup guide
The kit size determines the scale of your display—the larger the kit, the bigger your show!
Yes! Our Sequence-Only Solutions let you run pre-programmed shows on your existing equipment.
Note: You’ll need experience with xLights or Light-O-Rama (LOR S4–S6) to upload and manage sequences.
No 🌟! All sequences are pre-programmed to scale from Starter up to XXL packages. You can add more props without changing your sequences.
The only sequence upgrades are optional if you decide to add a Matrix or Pixel Tree to your display.
Complete Kits: No. Designed for beginners, with plug-and-play components and step-by-step guides.
Sequence-Only: Yes. You should be comfortable with xLights or Light-O-Rama to integrate sequences into your setup.
Sequences are timed to music. Upload to your controller (or via xLights/LOR), play music, and watch your display come alive!
Setup & Technical
All outdoor components are weather-rated. For extreme conditions (wind, ice), protect sensitive parts for safety and longevity.
Setup depends on display size:
- Starter/Small kits: A few hours
- Medium/XL kits: Longer, based on props and lights
Yes! Our modular systems make it easy to add props, lights, or controllers over time.
- All electrical components are rated for outdoor use.
- Instructions provided for wiring, grounding, and mounting.
- Follow local codes and avoid overloading circuits.
- Use outdoor-rated cords and power supplies.
Ordering & Shipping
Orders ship via standard carriers. Larger kits may require special packaging. You’ll receive tracking info once your order ships.
Order early to ensure timely delivery, setup, and testing. Demand spikes during the holidays!
Once shipped, you’ll receive tracking info via email or our Order Tracking page.
Warranty & Support
- Step-by-step setup guides
- Email/contact form troubleshooting
- Warranty coverage for defects
- Replacement or repair per policy
- Defective products under normal use are covered by our warranty.
- Returns follow our Terms & Conditions.
- Pre-programmed sequences are non-returnable.
- Some items, like used outdoor components, may not qualify for return.
Still have questions? Contact us anytime!